YOU KNOW HOW CLIENTS NEVER TELL YOU UNTIL IT IS TOO LATE?
ENQUIR3 HELP OPEN MINDED BUSINESS OWNERS DISCOVER THE CAUSES
AND TURN DISSATISFIED CLIENTS INTO RAVING FANS.
Client Satisfaction, Employee Engagement, Content Creation and Marketing Automation: Achieving sustainable growth calls for a focus on existing clients, most businesses struggle with this. The Enquir3 Business Improvement Programme ensures your business is focussed on the things which really matter to your clients. If they matter to your clients they will also be important to your prospects.
The Enquir3 process was created as a vehicle to manage the process of conducting Client Satisfaction Interviews, creating Marketing Content and to deploy the Marketing Automation Technology.
Finding out what your clients think, acting to address the causes of dissatisfaction and using the marketing content created to improve client satisfaction, retention, referrals, cross sales, leads and conversion is what Enquir3 provides.
Problems Addressed: Most businesses focus on delivering their goods or services. They struggle to create meaningful ‘content’ and hence to communicate with their clients or prospects in a proactive manner. Enquir3 solve this problem by providing a partial or complete outsourced solution to do the following:
- Find out what customers think of a business’s service, what is good and what needs to be improved.
- Help improve customer satisfaction, ‘spinning off’ Marketing Content as a result.
- Automate Marketing / Content to communicate with customers and prospects
Ideal Client Profile: The ideal client will ideally strive to deliver outstanding client satisfaction and ideally have scope to improve the key business drivers: Retention, Cross Sales, Referrals, Lead Generation and Conversion
Why Chose Enquir3? Because no-one else delivers the end to end ‘client satisfaction’ solution, we are unique.
- Client Satisfaction Interviews: This is a science, not an art and to date, we don’t know of anyone offering the same, or even a similar, cost-effective, Client Satisfaction Interview process.
- Marketing Automation: Enquir3 have developed a unique suite of cloud-based tools to automate much of the process of collecting, processing, creating content and communicating with clients and prospects.
- Client Engagement: The process has been honed over the years to maximise ‘Client Engagement’ by identifying and addressing the causes of dissatisfaction and measurably improving ‘Client Satisfaction.
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