News

At the Business Mastermind Group, we place a huge emphasis on quality control and offering practical, real world advice and training.

We want to make sure that what you get from our meetings is applicable to day to day working life and...

We have received some very kind words on the quality of our Business Mastermind Group since its launch.

We want to help all attendees grow their business by working on new ideas and skills in a friendly environment, so to hear back directly on the impact our sessions have had...

Whatever you want to achieve in business going forward, the Business Mastermind Group is here to help.

The strength of our group lies in the combined practical knowledge our members bring to the table and the openness with which this is shared.

Since launching...

Increase prices and your profits will soar, but how do you avoid the risk of losing or upsetting clients?

It’s relatively straight forward really, find out if clients are delighted with the service you provide and if they score you 5 out of 5 for ‘Value for Money’, put the price up.  Just...

Burgis & Bullock know that getting at the truth, especially when it comes to what clients really think, is critical if you want committed, engaged clients who stick with you, buy more from you and regularly recommend you to others.

If you have been following our news articles, you...

Burgis & Bullock know that your customers are your best source of ‘Business Improvement Innovation’, we are going to share another secret from the world of customer feedback to explain why most companies totally screw it up, to help you get it right… 

We have already explored the fact...

Netmetix jumped on board with cloud technology before its all-encompassing rise, they are now one of the top Microsoft’s resellers in Europe.

...

Does Customer Feedback = Discovering What Your Clients Really Think

In business, we all need to understand what causes our customers dissatisfaction and fix the issues as a priority. What happens in practice?

Your most unhappy customers are your greatest...

It's a subject that a lot of business owners don't want to discuss because 'It'll never happen to me!'.  
 
The event from the Business Mastermind Group in Corby, showed that it can and it did for one particular member, Jon Newlyn, owner of Tickling Trout when his office was...

We are very pleased to say a very warm welcome to Money Mover who have become the most recent addition to the Burgis & Bullock Business Mastermind Group.

Steve Darnell - Enquir3 | Thursday, July 19, 2018 - 16:45

As part of our commitment to local businesses, on the 18th July, we had two expert speakers who shared their knowledge of team engagement, how to both protect our businesses and get more out of our staff.  If you could get 20% more productive output from your existing team, what could that...

OK, to be fair it was not a sell-out because it was a free to attend the seminar held yesterday at Burgis and Bullock's Leamington Spa head office.  Thank you to everyone who attended and helped to make the event such a great success, and thank you for your great feedback on the day.  The...

Steve Darnell - Enquir3 | Friday, April 27, 2018 - 12:45

At the Business Growth Seminar held on the 22nd March at The Warwickshire Golf Club, www.thewarwickshire.com, Jon Newlyn, of Tickling Trout explained why it was extremely important to use stories and emotion to get your message to register and be...

Steve Darnell - Enquir3 Ltd | Friday, April 27, 2018 - 12:45

You wait for weeks and two come along at the same time...  Explainer Videos or Dynamic Illustrations that is, not rear view mirrors, but this is important because Burgis and Bullock are not like most accountants, but they struggled to get the message over in a way that potential clients could...

Sean Farnell | Tuesday, April 17, 2018 - 14:15

We recently had a nightmare scenario and had to apologise for sending a number of emails addressed to the wrong person - really embarrassing and not something we or anyone else wants to do, let alone repeat, what can we learn?

It was tricky working out what had gone wrong, but we have...

Helen Rollinson - Clear Insurance Ltd | Monday, February 19, 2018 - 10:00

Cyber Liability Insurance covers risks, not covered by a traditional insurance policy, examples include: Data Breaches, Business / Network Interruption, Data Encryption, Intellectual Property, Cyber Extortion, Distributed denial of service (DDoS), Malware Attack, Ransomware, and...

Jacqui Frost - The Office Genie | Monday, February 12, 2018 - 14:30

The cost of missing phone calls is the sum of wasted Marketing to generate 'missed' sales calls, plus the Lifetime Customer Value and  Referral Revenue that would have resulted had calls been picked up and converted, and the Reputational...